Universal Credit staff describe chaos behind scenes of flagship Tory reform
‘A leaked internal survey of scores of Department for Work and Pensions (DWP) employees working on the government’s flagship Universal Credit programme describes an environment of poor management and high levels of stress. Labour said the survey was “utterly damning”. http://www.theguardian.com/politics/2013/aug/02/universal-credit-staff-flagship-reform
Universal Credit (UC) – the brainchild of Iain Duncan Smith, the work and pensions secretary – seeks to streamline and integrate benefit payments for millions of claimants. It is a huge IT project that has been hit with a number of setbacks in recent months.’
ukgovernmentwatch 
Interesting
Pingback: Universal credit is doomed – one-size-fits-all suits no one | Penny Anderson | Comment is free | theguardian.com « Dr Alf's Blog