”Uber has lost a High Court case against Transport for London (TfL) to block a new rule on language tests for private hire drivers in the capital.
The controversial package from the transport body includes a requirement that drivers undertake tests in reading and writing basic English.
The ruling will also apply to all minicab and private hire firms in London.”
Hmmmm what can one expect from a firm run by someone like Kalanick?
Uber CEO Travis Kalanick admits he ‘must fundamentally change as a leader and grow up’
Uber CEO Travis Kalanick has issued yet another apology, this time for yelling at an Uber driver during a conversation about the status of the ride-hail company’s premium UberBlack service.
In a staff email, which the company also published on its blog, Kalanick wrote that he needs to “grow up.”
“This is the first time I’ve been willing to admit that I need leadership help and I intend to get it,” he wrote.
The video, which you can watch and read the transcript of here, shows Kalanick getting angry at the driver, Fawzi Kamel, who complained about the company decreasing prices for its UberBlack service. Kalanick claimed that wasn’t true.
Kamel also says that he lost $97,000 from leasing (or otherwise purchasing) a car that meets the high standards of the company’s premium service.
Shortly after that, Kalanick exploded and said, “You know what, some people don’t like to take responsibility for their own shit. They blame everything in their life on somebody else. Good luck!”
Here’s Kalanick’s full email to staff:
By now I’m sure you’ve seen the video where I treated an Uber driver disrespectfully. To say that I am ashamed is an extreme understatement. My job as your leader is to lead…and that starts with behaving in a way that makes us all proud. That is not what I did, and it cannot be explained away.
It’s clear this video is a reflection of me—and the criticism we’ve received is a stark reminder that I must fundamentally change as a leader and grow up. This is the first time I’ve been willing to admit that I need leadership help and I intend to get it.
I want to profoundly apologize to Fawzi, as well as the driver and rider community, and to the Uber team.
Clearly Uber do not recognise that when someone is being driven around they are in the driver’s care and responsibility. They are also at risk as they have little control over who gets into their cab.
Therefore the need to read and write basic English seems a reasonable requirement.
Imagine any of us as a cab driver in a country where we don’t have a decent grasp of the language and you probably get the picture.