”Lauren Bolt, 23, who is 16 weeks pregnant, has been trying to save for the arrival of her baby and says she had a “complete breakdown” after receiving a legal letter ”
Lauren was obviously budgeting and had the correct money. She tried again and again to remit the fare but due to the automation of the service, was unable to find anyone to help her. No Ticket Inspector on the train! How pathetic ARRIVA Trains Wales!
GW: What more can we expect from a privatised train service where companies such as ARRIVA Trains Wales use machines instead of staff but don’t maintain the machines!
Top five train ticket machine nightmares